End-to-end workflow orchestration
Transform your renewable energy operations with comprehensive workflow orchestration. Payaca's field service management platform coordinates every aspect of your business operations, from initial customer contact through project completion and ongoing maintenance.
End-to-end process management
Complete business process orchestration that connects every stage of your renewable energy operations, from initial enquiry through installation completion and ongoing customer relationships.
- Lead to project workflow: Seamlessly transition qualified leads through to active installation projects
- Cross-team coordination: Synchronise sales, design, procurement, and installation teams automatically
- Milestone automation: Trigger next-stage activities based on project progress and completion criteria
- Quality checkpoints: Automated validation points ensure compliance and completeness at each stage
- Customer journey management: Coordinate touchpoints and communications throughout the entire process
- Resource allocation: Intelligently assign team members and equipment based on project requirements
Workflow automation and orchestration
Intelligent automation that eliminates manual coordination tasks, reduces errors, and ensures consistent execution across all project types and team members.
- Smart task sequencing: Automatically trigger dependent tasks based on completion status and project milestones
- Cross-system notifications: Keep all stakeholders informed with automated updates and progress notifications
- Approval workflows: Structured approval processes for quotes, designs, and critical project decisions
- Exception handling: Automatic escalation and notification when projects deviate from planned timelines
- Performance monitoring: Real-time visibility of workflow bottlenecks and team productivity metrics
- Process optimisation: Continuous improvement insights based on completed project analysis
Team coordination and collaboration
Comprehensive team management that ensures seamless collaboration between field engineers, office staff, and management across all renewable energy projects.
- Unified communication: Central communication hub connecting all team members and project stakeholders
- Role-based access: Ensure team members see relevant information and tasks for their responsibilities
- Workload balancing: Intelligent distribution of tasks based on team capacity and expertise
- Progress visibility: Real-time project status updates accessible to all relevant team members
- Knowledge sharing: Centralised documentation and best practices accessible across the organisation
- Performance tracking: Individual and team performance metrics with improvement recommendations
Cross-system integration and data flow
Seamless integration with specialised tools and business systems, creating a unified operational environment that eliminates data silos and manual duplication.
- Design tool integration: Connect with OpenSolar, Spruce, and other design platforms for seamless data flow
- Supplier system connections: Automatic procurement workflows with integrated supplier and inventory systems
- Accounting system sync: Real-time financial data synchronisation with Xero, QuickBooks, and other platforms
- Customer system coordination: Integrate customer communications across email, portal, and mobile channels
- Compliance automation: Automatic data sharing with MCS, DNO, and regulatory systems
- Reporting consolidation: Unified reporting across all integrated systems and business functions
Not ready to try yet?
Keep up to date with our latest developments
